DSTNYIQ / LEGAL
Last updated: 17 August 2026
These Terms govern the Customer’s use of DstnyIQ, the Microsoft Teams meeting recording and AI transcription technology supplied by Capacit A/S, CVR 42607797, Overgaden Neden Vandet 9A, 1414 Copenhagen, Denmark (Capacit, we), including where it is supplied under a partner brand. They apply to the Customer — the organisation that subscribes and connects its Microsoft 365 tenant — and to Users, the individuals it permits to use the service. By installing the app, connecting a tenant, adding the recorder to a meeting or otherwise using the service, you accept these Terms. If you accept on behalf of an organisation, you confirm you are authorised to bind it, and you means that organisation. Where DstnyIQ is purchased through an authorised partner, these Terms govern the Customer’s use of the technology supplied by Capacit, while the Customer’s agreement with the partner governs fees, subscription term and partner-provided support. Where a signed agreement exists between the Customer and Capacit or an authorised partner, that agreement prevails over these Terms with respect to commercial terms. In a conflict concerning personal data, the applicable data processing agreement or sub-processing agreement prevails. Where the service is supplied through a partner, the parties’ respective roles in relation to personal data are set out in the applicable data processing agreement or sub-processing agreement. Our Privacy Policy describes how we process personal data.
DstnyIQ joins Microsoft Teams meetings as a visible participant and records them. The recorder is shown in the participant list while present and can be removed by a participant with a sufficient meeting role at any time. Recordings are processed automatically using AI to produce transcripts and summaries, delivered to the recipients the Customer configures. The Customer controls how the recorder joins meetings through its configuration of the service. We may change, improve or discontinue features. Where a change materially reduces core functionality we will give the Customer reasonable prior notice.
The Customer must have a Microsoft 365 tenant with Microsoft Teams and must complete administrator consent. Microsoft Teams itself, and the Customer’s agreement with Microsoft, are not part of this service. We grant the Customer a non-exclusive, non-transferable, non-sublicensable right to use DstnyIQ during the subscription term for its own internal business purposes, limited to the licences subscribed for. The Customer is responsible for its Users’ compliance with these Terms, for keeping credentials secure, and for its configuration choices — including who receives transcripts and summaries.
We supply the tool. The Customer decides whether, when and why to record, and is responsible for compliance with the legal obligations applicable to it as controller and deployer. The Customer must establish a lawful basis for recording each meeting and related processing; give required notices and obtain consent where applicable; keep transparency notices accurate, intelligible and legally sufficient; handle objections from participants; comply with the obligations applicable to it under the GDPR and, in its capacity as deployer, the applicable transparency obligations under Article 50 of the EU AI Act, as well as applicable employment, works council, sector and confidentiality rules; carry out any required assessment; and set an appropriate retention period and instruct us accordingly. We provide transparency features to help, including a visible recorder, notices to invitees and in the meeting chat, and a configurable pre-recording notice period. Using them does not discharge the Customer’s legal obligations. This section does not affect Capacit’s obligations imposed directly on it by applicable law. The Customer indemnifies us for breach of this section under section 9.
The Customer and its Users must not record covertly or conceal the recorder from participants; record conversations they have no right to record; use the service for unlawful monitoring of employees or in breach of employment or works council requirements; record privileged, medical or other specially protected conversations without having established that it is lawful; use output for biometric identification, emotion inference or automated evaluation of individuals in a manner prohibited by the EU AI Act; resell or sublicense the service except as agreed; reverse engineer the service, except to the extent that such restriction is prohibited or unenforceable under applicable law; probe or test its security without written consent; attempt unauthorised access; disrupt it, circumvent usage limits or impose unreasonable load; use it to store or transmit malicious, unlawful, infringing, defamatory or harassing content; or attempt to manipulate, override or bypass AI instructions, safety controls or intended behaviour. We may suspend access where we reasonably believe this section is breached, where required by law, or where there is a security risk. Where practicable we notify first and limit suspension to what is necessary.
AI output can be inaccurate. Transcripts and summaries can mis-hear words, misattribute speech, omit material and generate statements that were never made. They are an aid, not a verbatim, authoritative or verified record of a meeting. The Customer and its Users must apply appropriate human review before relying on AI-generated transcripts or summaries. Subject to section 8, Capacit is not liable for loss arising from reliance on AI output that has not been appropriately reviewed or verified. Report inappropriate, harmful or offensive AI output to info@capacit.com with enough detail to identify it. We investigate promptly and take corrective action.
Customer Data: as between the parties, the Customer retains all rights, title and interest it may have in recordings, transcripts, summaries and other content generated from its meetings (Customer Data), and Capacit claims no ownership of Customer Data. The Customer represents that it has all rights, permissions and lawful authority necessary for Capacit to process Customer Data as contemplated by these Terms and the applicable data processing agreement or sub-processing agreement. Our licence: the Customer grants us a limited licence to host, process, transmit and display Customer Data solely to provide, secure and support the service, and as the Customer instructs. We will not sell it, use it for advertising, or use it to train AI models. We may use aggregated and anonymised statistics that cannot reasonably identify any Customer or individual. Our IP: we and our licensors retain all rights in the service, software, documentation and branding. Confidentiality: each party will keep the other party’s confidential information confidential and use it only for the purposes of these Terms. Confidential information does not include information that the receiving party can demonstrate was lawfully known to it without restriction before disclosure, becomes publicly available without breach of these Terms, is independently developed without use of the disclosing party’s confidential information, or is lawfully received from a third party without a duty of confidentiality. A receiving party may disclose confidential information to its employees, professional advisers and subcontractors who have a need to know and are bound by confidentiality obligations, and where disclosure is required by law, provided that, where lawful, it gives prior notice to the disclosing party. These confidentiality obligations survive for three years after termination, except for trade secrets, which remain protected for so long as they qualify as trade secrets under applicable law. For personal data in Customer Data, the parties’ respective roles and processing obligations are set out in the applicable data processing agreement or sub-processing agreement.
We will provide the service with reasonable skill and care and in accordance with any service levels expressly agreed in writing. Otherwise, to the maximum extent permitted by law, the service is provided as is. We do not warrant uninterrupted or error-free use, that it will join every meeting or capture every part of one, or that AI output will be accurate or complete. The service depends on Microsoft Teams, Microsoft Graph and Microsoft Azure, and we are not responsible for third-party platform failures outside our reasonable control. The Customer must not rely on DstnyIQ as its sole means of capturing a meeting where failure to capture would cause loss. Neither party excludes liability for death or personal injury caused by negligence, fraud, or anything that cannot lawfully be excluded. Subject to that, neither party is liable for indirect or consequential loss, loss of profit, revenue, anticipated savings, business or goodwill. Each party’s total aggregate liability arising out of or in connection with these Terms shall not exceed the fees paid or payable for DstnyIQ during the 12 months immediately preceding the first event giving rise to the relevant liability. Where the relevant liability arises during the first 12 months of a paid subscription, the cap is the fees paid or payable for the committed subscription term. For any free or trial use, the total aggregate liability of each party is limited to EUR 1,000. The cap does not apply to the Customer’s indemnity obligations under section 9 or to unpaid fees.
The Customer will defend and indemnify us against any third-party claim, and any supervisory authority claim or proceeding, and resulting losses and reasonable legal costs, arising from its breach of section 4 or section 5, use of the service in breach of applicable law, or a claim that it recorded someone unlawfully or without adequate notice. The indemnity includes any fine or penalty only to the extent that such fine or penalty may lawfully be recovered from the Customer. We will notify the Customer of the claim, and the Customer may control the defence of ordinary third-party civil claims with our reasonable cooperation at its expense. Capacit retains control of its response to any regulatory or supervisory authority investigation or proceeding, with the Customer providing reasonable cooperation. The Customer may not settle any claim in a manner that admits liability on behalf of Capacit, imposes any obligation on Capacit or adversely affects Capacit’s rights without Capacit’s prior written consent.
These Terms remain in effect for the applicable subscription term and for so long as the Customer is authorised to access or use the service. Either party may terminate for material breach not remedied within 30 days of written notice, or immediately on the other’s insolvency. Termination of these Terms does not affect payment obligations or minimum subscription commitments in an applicable order form or partner agreement. On termination the Customer’s right to use the service ends, the tenant connection is disabled, and we delete or return Customer Data in accordance with the applicable data processing agreement or sub-processing agreement, except where legally required to retain it. Export anything you want to keep before termination takes effect. Sections 7, 8, 9 and 11 survive.
Governing law is Danish law, excluding conflict of law rules and the CISG. The courts of Copenhagen, Denmark have exclusive jurisdiction. We may update these Terms; where changes are material we give reasonable notice before they take effect, and continued use after that date is acceptance. Material changes that materially and adversely affect the Customer’s rights will not apply during an existing committed subscription term unless required by applicable law, security requirements or changes to a third-party platform on which the service depends. The current version is always at https://capacit.com/dstnyiq/terms. Fees are set out in the Customer’s order form or partner agreement. Capacit may assign these Terms to an affiliate or in connection with a merger, reorganisation or sale. The Customer may not assign without Capacit’s prior written consent. We may use subcontractors and, subject to the applicable data processing agreement or sub-processing agreement, sub-processors, and remain responsible for their performance as required under the applicable agreement. Neither party is liable for failure caused by events beyond reasonable control. A force majeure event does not relieve the Customer from paying fees already due for services provided. If a force majeure event continues for more than 60 days, either party may terminate the affected service on written notice, except that the Customer remains liable for fees already due for services provided. These Terms, together with the applicable data processing agreement or sub-processing agreement and any signed agreement or order form, are the entire agreement on this subject. If a provision is unenforceable the rest stands, modified only as needed. Notices to us: info@capacit.com and Capacit A/S, Overgaden Neden Vandet 9A, 1414 Copenhagen, Denmark. Notices to the Customer will be sent to the administrative contact details in its account. The Customer is responsible for keeping those details current. Notices sent by email are deemed received on the next business day after sending unless the sender receives a delivery failure notice.
For support, legal, privacy, security and inappropriate AI-generated content:
Support
info@capacit.com
Legal, Privacy & Security
info@capacit.com
Inappropriate AI-generated content
info@capacit.com